> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesfinity.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Track your credits and AI usage

> Know what costs credits, where to check your balance, and how monthly AI limits reset.

Most of Salesfinity costs nothing beyond your seats. Finding new phone numbers and emails is the
exception: it uses credits, and you always confirm before any are spent.

This page covers the two credit balances and the monthly limits on Ari, so nothing surprises you
at the end of the month.

## What costs credits

| Action | Costs credits? |
| - | - |
| Dialing, recording, AI call summaries | No |
| Building a list with Ari from Salesfinity's data network | No credits, until you ask for phone numbers or emails |
| Finding a mobile number or an email for a contact | Yes, 1 credit per contact where something is found |
| A lookup that finds nothing | No |
| Lookups through your own connected data provider, such as LeadIQ | No Salesfinity credits. They use your plan with that provider. |

<Note>
  Salesfinity never spends credits on its own. The SmartEnrich dialog shows how many credits a run
  can use before you start it, and Ari shows the count on an approval card before it looks anything
  up.
</Note>

## Your two balances

Salesfinity keeps two separate credit balances. Which one is used depends on where you start the
lookup.

| Balance | Whose it is | Used by | Where to see it |
| - | - | - | - |
| **SmartEnrich credits** | Each rep | **SmartEnrich** on a dialer contact list | **Available Credits** in the SmartEnrich dialog |
| **Team enrichment credits** | The whole team | Lookups Ari runs, the REST API and the MCP server | The [credit balance endpoint](/api-reference/endpoint/get-enrichment-credits). The dashboard does not show it yet. |

### SmartEnrich credits

* Each seat that includes SmartEnrich gets **200 credits a month**. Enterprise and Enterprise Plus
  seats always include it. Gold and Silver seats include it when your plan includes SmartEnrich,
  for example when it was bought with **+ SmartEnrich**.
* Monthly credits are used first, then any extra credits added to your account.
* Before a run starts, Salesfinity checks your balance. If you select more contacts than you have
  credits for, it enriches only as many as your credits cover.
* To get more, select **Contact sales to get more credits** in the SmartEnrich dialog.

### Team enrichment credits

* One shared balance for the whole team.
* Every paid lookup Ari runs asks for approval first, with the number of contacts on the card.
* To add credits, contact your account team.

For every detail on lookups, see [Enrichment](/enrichment/overview#credits).

## Ari's monthly limits

Ari's own work, like reading your CRM or drafting a sequence, does not use enrichment credits.
Instead, each person has two monthly limits on how much they use Ari:

* A **message limit**, 500 messages a month by default.
* A **usage limit** on the AI work behind those messages, which also counts Ari's routines.

Both reset at the start of each month. If you reach one, Ari tells you which limit you hit and
when it resets. If Ari is turned off for your account, you see a message asking you to contact
your admin.

<Tip>
  Need a higher limit for a power user? Ask your account team. Limits are set per person.
</Tip>

## Next steps

<CardGroup cols={2}>
  <Card title="Enrich contacts" icon="address-book" href="/enrichment/overview">
    How phone and email lookups work, step by step.
  </Card>

  <Card title="Choose the right plan" icon="layer-group" href="/account/plans">
    See which plans include monthly SmartEnrich credits.
  </Card>
</CardGroup>


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