> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesfinity.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Talk to more people with the dialer

> Call up to five people at once and only talk to the ones who pick up.

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<Cover eyebrow="Dialer" title="Talk to more humans." description="Dial several lines at once. Salesfinity connects you only when a person answers." img="https://mintcdn.com/salesfinity/YBsYR5N3Fg_u90-H/images/covers/dialer.jpg?fit=max&auto=format&n=YBsYR5N3Fg_u90-H&q=85&s=28f141bdcb025a782cfb4df07127878a" width="1600" height="560" data-path="images/covers/dialer.jpg" />

The Salesfinity dialer works through your call list for you. It rings several people at once,
skips voicemail and busy lines, and puts you on the call the moment a real person says hello.

That means less time listening to rings and more time in real conversations. You pick the list,
press **Start dialing**, and talk. [See it in action](/dialer/parallel-dialing).

## How a calling session works

<Steps>
  <Step title="Pick a list">
    Open **Dialer** and choose a contact list from your CRM or a CSV you uploaded. The header shows
    how many contacts are **Ready to dial**.
  </Step>

  <Step title="Start dialing">
    Click **Start dialing**, run the quick **Audio Check** for your microphone and speaker, and the
    session starts.
  </Step>

  <Step title="Talk to whoever answers">
    Salesfinity rings several contacts at once. When a person answers, you are connected, and the
    other lines hang up.
  </Step>

  <Step title="Log the call and keep going">
    Pick a disposition, add a note, and click **Log call and continue**. Calls that nobody answered
    are logged for you.
  </Step>
</Steps>

When you click **End Session**, a **Session recap** shows your dials, connects, conversations and
meetings for that session.

## What you can do

<CardGroup cols={2}>
  <Card title="Run a parallel session" icon="phone-volume" href="/dialer/parallel-dialing">
    Dial up to five lines at once and let SmartFlow pick how many.
  </Card>

  <Card title="Drop voicemails and log calls" icon="voicemail" href="/dialer/voicemail-and-dispositions">
    Leave a recorded voicemail for you and log every outcome in seconds.
  </Card>

  <Card title="Skip numbers that won't answer" icon="bolt" href="/dialer/boss-mode">
    Boss Mode grades every mobile number and dials the best one first.
  </Card>

  <Card title="Choose your caller ID" icon="hashtag" href="/dialer/phone-numbers">
    Buy numbers, bring your own, and rotate them with SmartRotate.
  </Card>

  <Card title="Get past call screeners" icon="shield-check" href="/dialer/call-screener">
    Play your intro when a phone's call screener asks who is calling. Beta.
  </Card>

  <Card title="Set your preferences" icon="sliders" href="/dialer/preferences">
    Recording, work hours, beeps, and the rules admins can lock.
  </Card>

  <Card title="Call from any link" icon="link" href="/dialer/deep-links">
    Open the dialer on one person from your CRM, a sheet, or Slack.
  </Card>
</CardGroup>

## What each plan includes

Every plan can dial. Parallel dialing and the smart features start on Gold. Admins see the plan
for each seat in **Settings › People**.

| Feature | Silver | Gold | Enterprise and Enterprise+ |
| - | - | - | - |
| Dial one line at a time | <Icon icon="check" /> | <Icon icon="check" /> | <Icon icon="check" /> |
| **AI Parallel Dialing** (up to 5 lines) | | <Icon icon="check" /> | <Icon icon="check" /> |
| **SmartFlow** | | <Icon icon="check" /> | <Icon icon="check" /> |
| **Boss Mode** | | <Icon icon="check" /> | <Icon icon="check" /> |
| **Voicemail Drop** (works with parallel dialing) | | <Icon icon="check" /> | <Icon icon="check" /> |
| **SmartRotate** | <Icon icon="check" /> | <Icon icon="check" /> | <Icon icon="check" /> |
| Phone numbers per seat | 5 | 10 | 10, or your team's limit |
| Buy UK (+44) numbers | | <Icon icon="check" /> | <Icon icon="check" /> |
| **Smart Connect** (area code matching) | | | <Icon icon="check" /> |
| **Automated Call Screener** (Beta) | | | <Icon icon="check" /> |

See [Plans](/account/plans) for everything else each plan includes.

## Next steps

<CardGroup cols={2}>
  <Card title="Run your first parallel session" icon="play" href="/dialer/parallel-dialing">
    Go from a list to your first live conversation in a few minutes.
  </Card>

  <Card title="Connect your CRM" icon="plug" href="/integrations/overview">
    Pull call lists from your CRM and log every call back to it.
  </Card>

  <Card title="Find missing numbers" icon="magnifying-glass" href="/enrichment/contacts">
    Add mobile numbers to contacts who don't have one yet.
  </Card>

  <Card title="Dial together on the Salesfloor" icon="users" href="/salesfloor/overview">
    Call side by side with your team on a virtual floor.
  </Card>
</CardGroup>


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