> ## Documentation Index > Fetch the complete documentation index at: https://docs.salesfinity.ai/llms.txt > Use this file to discover all available pages before exploring further. # Run your first dialing session > Import a list, set your lines, and make live calls in about 10 minutes. By the end of this guide, you will have called a list on several lines at once and logged your first conversation. It takes about 10 minutes, and you only need a list of people with phone numbers. **Before you start:** use Chrome or another desktop browser, and have a headset ready. Parallel dialing is available on the Gold, Enterprise and Enterprise+ plans. On the Silver plan, the dialer calls one line at a time, and every other step here works the same way. ## How a session works You pick a list and press **Start dialing**. Salesfinity calls a few people on the list at the same time. When a real person answers, you are connected right away and the other lines hang up. You talk, pick an outcome, and the dialer moves on to the next people on your list. ## Make your first calls Go to [web.salesfinity.co](https://web.salesfinity.co/dashboard/dialer) and sign in with Google, Microsoft, your email, or your company's single sign-on. Click **Dialer** in the left sidebar. When your browser asks to use your microphone, click **Allow**. The dialer cannot place calls without it. If this is your first time, the dialer shows **Import contacts**. Click it and choose where your people come from: * **A CSV file.** Upload it, then match your columns to Salesfinity fields, such as name and phone number. * **Your CRM or sales tool.** Pick a list from a connected tool such as HubSpot, Salesforce, Outreach, Salesloft or Apollo.io. Already have lists? Click **Recent lists** to switch between them. The list name at the top of the dialer shows how many people are ready to dial, for example **(42 of 50)**. A warning icon means some people are missing a phone number. No list yet? On the Enterprise plans you can ask Ari to build one from a plain-language description. See [Build a list to call](/tutorials/overview). At the top of the dialer, open **Select number** and choose the phone number your calls will come from. No numbers yet? Click **Manage numbers** to get one. Click **Preferences** to open **Dialer Preferences**. * Turn on **AI Parallel Dialing**. Then choose how many lines to dial at once under **Parallel Dials per Call**. You can dial up to 5 lines. The default is 3, and your admin can set a lower limit for the team. * Or turn on **SmartFlow** to let Salesfinity choose the number of lines for you. * To leave a message when a machine answers, turn on **Voicemail Drop** and pick a recording. To record one, click **Manage Voicemails**, then **Add New Voicemail**. Click **Save**. You can also change the number of lines from the **Lines** menu above your call queue. A change there applies after the current calls finish. If a setting is grayed out with "This feature is not available in your plan", your plan does not include it. Ask your Salesfinity admin. Click **Start dialing**. The **Audio Check** window opens. Click **Test microphone** and **Test speaker** to make sure people will hear you, then click **Start Dialing**. The top of the dialer now says **Calling session** and counts the calls left. Use **Pause dialing** to take a break, or **End Session** when you are done. Salesfinity listens on every line and only connects you when a person answers. When that happens: * The top of the dialer turns to **Connected** and starts a timer. * The other lines hang up, and dialing pauses while you talk. * Lines that reach an answering machine get your voicemail drop, if you turned it on. If not, they hang up. * Busy lines and calls nobody answers never ring through to you. Click **End Call** when the conversation is over. Once a call ends, **Redial** calls the same number again. The **Call Outcome** panel sits next to the call. Choose a **Disposition**, such as a booked meeting or a wrong number. Some CRMs ask for one or two more fields here. You can also: * Write a **Call note**, or click **Generate** for an AI summary of the call, if your plan includes it. * Add a **Follow-up Task** with a date. * **Snooze contact** to hold the person back from dialing for a few weeks or months. Click **Log call and continue** to save and keep dialing. Click **Log and pause** to save and take a break first. If the list came from your CRM, Salesfinity logs the call to that record for you. ## Check your work You are done when: You talked to at least one person and logged a disposition. The dialer moved on to the next people on your list after you logged the call. You clicked **End Session** to finish. Want to call back the people who did not pick up? Click **Recent lists** and choose **No answer calls from today** or **Cancelled calls from today**. ## If something goes wrong Hover over the button to see why. "No contacts to dial or missing phone numbers" means the list has nobody with a phone number. "All of your contacts are out of work hours" means everyone on the list is outside calling hours right now. Pick another list, or add phone numbers. Click **Start dialing** again and run **Test microphone** in the **Audio Check** window. Make sure the right microphone is selected and that your browser is allowed to use it. The **Lines** menu only shows when your plan includes parallel dialing. On the Silver plan, the dialer calls one line at a time. Still stuck? Visit the [help center](https://support.salesfinity.ai) or email [hello@salesfinity.co](mailto:hello@salesfinity.co). ## Next steps Bring in lists and tasks from HubSpot, Salesforce or Outreach, and log every call back. Boss Mode checks every number on a list, so you dial the ones most likely to pick up. Describe the people you want to call, and get a list you can dial. What Salesfinity writes back after each call, and where it lands. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.