> ## Documentation Index > Fetch the complete documentation index at: https://docs.salesfinity.ai/llms.txt > Use this file to discover all available pages before exploring further. # Follow-up and closing frameworks > Five emails for the middle and end of a sequence: The Nudge, The New Angle, The Clean Exit, The No-Show Rescue and The Second Look. A sequence is more than its first email. A good follow-up gives the reader a new reason to answer, or makes it easy to say no. These five frameworks cover the rest of the sequence. Read [how placeholders work](/sequencer/email-frameworks#placeholders) before you paste one into a step. Text in square brackets is for a person to write. ## The Nudge **Use it when** your last email got no reply and you want it back at the top of their inbox. **Step type:** **Email**. Leave **Start a new email thread** off, so it sends as a reply to your previous email and the prospect sees one conversation. **The shape** 1. One short line that adds something new. 2. The same question as before, shorter. ```text theme={"system"} Hi {{first_name}}, One thing I left out: [a new fact, example or reason, in one line]. Still worth a quick conversation? [Your name] ``` **Why it works.** It is a reply, so your first email comes with it and they don't have to remember who you are. The new line gives them a reason to answer that they didn't have before. **Make it yours** * An email step that sends as a reply does not use its own subject. You only need the body. * Don't write "just bumping this" or "any thoughts?". A nudge with nothing new in it is a reminder that they ignored you. ## The New Angle **Use it when** the first problem you led with didn't land, and you have a second one. **Step type:** **Email**. Turn on **Start a new email thread** so it gets its own subject. **The shape** 1. Drop the first topic in a line. 2. A different problem, for the same reader. 3. A question. ```text theme={"system"} Subject: different question Hi {{first_name}}, Maybe [the first problem] isn't the issue at {{company}}. The other thing I hear from [their role] is [a second problem]. Is that closer to it? [Your name] ``` **Why it works.** Silence often means "that isn't my problem", not "go away". A second problem gives you a second chance without repeating yourself. **Make it yours** * Choose a problem that leads to the same conversation. You are changing the door, not the room. * Two angles are plenty. A third starts to look like guessing. ## The Clean Exit **Use it when** it is the last email of the sequence. **Step type:** **Email**. **The shape** 1. Say this is your last note. 2. Assume the best reason for their silence. 3. Leave one easy way back. ```text theme={"system"} Hi {{first_name}}, This is my last note, so I'm not cluttering your inbox. I'll assume the timing is off, not the idea. If [the problem] becomes a priority at {{company}}, reply here and I'll pick it up. [Your name] ``` **Why it works.** It gives the reader a graceful out, which is easier to answer than another ask. It also ends things on a note you can come back from. **Make it yours** * No guilt. Leave out "I've tried to reach you five times". * If they reply "not now", you have a date to work with. See [The Not Now](/sequencer/frameworks-around-the-call#the-not-now). ## The No-Show Rescue **Use it when** a prospect booked a meeting and didn't turn up. **Step type:** **Email (you send it)**, within minutes of the missed meeting. **The shape** 1. Name what happened, with no blame. 2. Offer two new times. 3. Offer an out. ```text theme={"system"} Subject: missed you today Hi {{first_name}}, I had us down for [time] today. Things come up. Would [option one] or [option two] work instead? If the timing has changed on your side, tell me and I'll stop chasing. [Your name] ``` **Why it works.** A no-show is often a calendar problem, not a change of heart. A fast, relaxed note catches them while the slot is still on their mind. **Make it yours** * Call once before you send it. A no-show who picks up two minutes late often takes the meeting right there. * Two specific times beat "let me know what works". ## The Second Look **Use it when** you are going back to an old opportunity, a closed-lost deal or a lead that went cold months ago. **Step type:** **Email (you send it)**. **The shape** 1. When you last spoke, and how it ended. 2. What has changed since: on your side, or theirs. 3. Ask whether it is worth another look. ```text theme={"system"} Subject: since we last spoke Hi {{first_name}}, We spoke in [month], and it ended with [how it ended: wrong time, went with another option]. Since then, [what has changed: a new capability, a change at their company, a new leader]. Is it worth a second look, or still not a fit? [Your name] ``` **Why it works.** You are not starting from zero, and you show you remember why it stopped. The change is your reason for writing, so it doesn't read as "just checking in". **Make it yours** * If nothing has changed, don't send it. Wait until something has. * New sequences can start from the **Re-engage** starting point: four steps over 21 days. See [Cold email playbooks](/sequencer/email-playbooks#re-engage-an-old-conversation). ## Next steps Full sequences that chain these frameworks with call steps. Steps, timing, threads and reply actions. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.