cURL
Analytics
Get Analytics Overview
Returns aggregated analytics metrics with growth rates compared to the previous period
GET
cURL
Returns aggregated analytics metrics with growth rates compared to the previous period. Use this endpoint to get a high-level summary of call performance including total calls, connected calls, conversations, meetings set, and follow-up tasks.Documentation Index
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Query Parameters
- start_date (optional, date): Start date for the analytics period. Accepts ISO 8601 format.
- Examples:
2024-01-01T00:00:00.000Z- ISO 8601 with UTC timezone2024-01-01- Simple date format (YYYY-MM-DD)2024-01-01T00:00:00-05:00- ISO 8601 with timezone offset
- Examples:
- end_date (optional, date): End date for the analytics period. Accepts ISO 8601 format.
- Examples:
2024-01-31T23:59:59.999Z- ISO 8601 with UTC timezone2024-01-31- Simple date format (YYYY-MM-DD)2024-01-31T23:59:59-05:00- ISO 8601 with timezone offset
- Examples:
- user_ids (optional, array of strings): Filter by specific user IDs.
- Example:
["64d2b3f2c4e3a6b8f2d9e1a7"]
- Example:
- disposition_ids (optional, array of numbers): Filter by disposition IDs (1=Meeting Set, 2=No Longer With Company, 3=Not Interested, etc.).
- Example:
[1, 2, 3]
- Example:
- timezone (optional, string): Timezone for date calculations.
- Example:
America/New_York
- Example:
Response
Returns metrics with current values and growth percentages compared to the previous period of equal length. Metrics included:total_calls- Total number of calls madeconnected_calls- Calls that connected (answered by human, disposition < 10)conversations- Connected calls with meeting set or duration >= 60smeetings_set- Calls with disposition ID = 1 (Meeting Set)total_follow_up_tasks- Number of follow-up tasks created
Authorizations
Query Parameters
Start date for the analytics period (ISO 8601). Examples: 2024-01-01, 2024-01-01T00:00:00.000Z, 2024-01-01T00:00:00-05:00
End date for the analytics period (ISO 8601). Examples: 2024-01-31, 2024-01-31T23:59:59.999Z, 2024-01-31T23:59:59-05:00
Filter by specific user IDs
Filter by disposition IDs (1-14)
IANA timezone for date calculations (e.g., America/New_York)