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GET
/
v1
/
analytics
/
sdr-performance
cURL
curl --request GET \
  --url https://client-api.salesfinity.co/v1/analytics/sdr-performance \
  --header 'x-api-key: <api-key>'
{
  "totalCount": 123,
  "data": [
    {
      "_id": "<string>",
      "first_name": "<string>",
      "last_name": "<string>",
      "email": "<string>",
      "image": "<string>",
      "total_calls": 123,
      "connected_calls": 123,
      "connection_rate": 123,
      "conversations": 123,
      "conversation_rate": 123,
      "avg_dials_day": 123,
      "total_duration": 123,
      "meetings_set": 123,
      "data_quality": 123
    }
  ],
  "page": 123,
  "limit": 123,
  "next": 123,
  "prev": 123
}
Returns call metrics grouped by SDR (Sales Development Representative) with pagination. Use this endpoint to analyze individual user performance.

​
Query Parameters

  • start_date (optional, date): Start date for the analytics period. Accepts ISO 8601 format.
    • Examples:
      • 2024-01-01T00:00:00.000Z - ISO 8601 with UTC timezone
      • 2024-01-01 - Simple date format (YYYY-MM-DD)
      • 2024-01-01T00:00:00-05:00 - ISO 8601 with timezone offset
  • end_date (optional, date): End date for the analytics period. Accepts ISO 8601 format.
    • Examples:
      • 2024-01-31T23:59:59.999Z - ISO 8601 with UTC timezone
      • 2024-01-31 - Simple date format (YYYY-MM-DD)
      • 2024-01-31T23:59:59-05:00 - ISO 8601 with timezone offset
  • user_ids (optional, array of strings): Filter by specific user IDs.
    • Example: ["64d2b3f2c4e3a6b8f2d9e1a7"]
  • disposition_ids (optional, array of numbers): Filter by disposition IDs (1=Meeting Set, 2=No Longer With Company, 3=Not Interested, etc.).
    • Example: [1, 2, 3]
  • timezone (optional, string): Timezone for date calculations.
    • Example: America/New_York
  • page (optional, number): Page number (default: 1).
    • Example: 1
  • limit (optional, number): Items per page (default: 10, max: 100).
    • Example: 10
  • search (optional, string): Search by SDR name or email.

​
Response

Returns a paginated list of SDR performance metrics. Metrics per SDR:
  • _id - User ID
  • first_name - SDR first name
  • last_name - SDR last name
  • email - SDR email
  • image - Profile image URL
  • total_calls - Total calls made
  • connected_calls - Connected calls
  • connection_rate - Ratio of connected to total calls (0-1)
  • conversations - Meaningful conversations
  • conversation_rate - Ratio of conversations to total calls (0-1)
  • avg_dials_day - Average dials per active day
  • total_duration - Total call duration in seconds
  • meetings_set - Number of meetings set
  • data_quality - Data quality ratio (0-1)

Authorizations

​
x-api-key
string
header
required

Query Parameters

​
start_date
string<date>
required

Start date for the analytics period

​
end_date
string<date>
required

End date for the analytics period

​
user_ids
string[]

Filter by specific user IDs

​
disposition_ids
integer[]

Filter by disposition IDs (1-14)

​
page
integer
default:1

Page number

Required range: x >= 1
​
limit
integer
default:10

Items per page

Required range: 1 <= x <= 100
​
search
string

Search by SDR name or email

Response

200 - application/json

SDR performance retrieved successfully

​
totalCount
integer
required
​
data
object[]
required
​
page
integer
required
​
limit
integer
required
​
next
integer | null
​
prev
integer | null