Get SDR Performance
Returns call metrics grouped by SDR (user) with pagination
Query Parameters
- start_date (optional, date): Start date for the analytics period. Accepts ISO 8601 format. If omitted, defaults to 7 days before
end_date.- Examples:
2024-01-01T00:00:00.000Z- ISO 8601 with UTC timezone2024-01-01- Simple date format (YYYY-MM-DD)2024-01-01T00:00:00-05:00- ISO 8601 with timezone offset
- Examples:
- end_date (optional, date): End date for the analytics period. Accepts ISO 8601 format. If omitted, defaults to the current date.
- Examples:
2024-01-31T23:59:59.999Z- ISO 8601 with UTC timezone2024-01-31- Simple date format (YYYY-MM-DD)2024-01-31T23:59:59-05:00- ISO 8601 with timezone offset
- Examples:
- user_ids (optional, array of strings): Filter by specific user IDs.
- Example:
["64d2b3f2c4e3a6b8f2d9e1a7"]
- Example:
- disposition_ids (optional, array of numbers): Filter by disposition IDs (1=Meeting Set, 2=No Longer With Company, 3=Not Interested, etc.).
- Example:
[1, 2, 3]
- Example:
- timezone (optional, string): Timezone for date calculations.
- Example:
America/New_York
- Example:
- page (optional, number): Page number (default: 1).
- Example:
1
- Example:
- limit (optional, number): Items per page (default: 10, max: 100).
- Example:
10
- Example:
- search (optional, string): Search by SDR name or email.
- Example:
"[email protected]"
- Example:
Response
Returns a paginated list of SDR performance metrics. Metrics per SDR:_id- User IDfirst_name- SDR first namelast_name- SDR last nameemail- SDR emailimage- Profile image URLtotal_calls- Total calls madeconnected_calls- Connected callsconnection_rate- Ratio of connected to total calls (0-1)conversations- Meaningful conversationsconversation_rate- Ratio of conversations to total calls (0-1)avg_dials_day- Average dials per active daytotal_duration- Total call duration in secondsmeetings_set- Number of meetings setdata_quality- Data quality ratio (0-1)
Authorizations
Team-scoped API key generated in the Salesfinity dashboard under Settings -> Connections & API. A missing or invalid key returns HTTP 403.
Query Parameters
Start date for the analytics period (ISO 8601). Examples: 2024-01-01, 2024-01-01T00:00:00.000Z, 2024-01-01T00:00:00-05:00. If omitted, defaults to 7 days before end_date.
End date for the analytics period (ISO 8601). Examples: 2024-01-31, 2024-01-31T23:59:59.999Z, 2024-01-31T23:59:59-05:00. If omitted, defaults to the current date.
Filter by specific user IDs
Filter by disposition IDs (1-14)
IANA timezone for date calculations (e.g., America/New_York)
Page number
x >= 1Items per page
1 <= x <= 100Search by SDR name or email