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GET
/
v1
/
analytics
/
sdr-performance
cURL
curl --request GET \
  --url https://client-api.salesfinity.co/v1/analytics/sdr-performance \
  --header 'x-api-key: <api-key>'
{
  "totalCount": 123,
  "data": [
    {
      "_id": "<string>",
      "first_name": "<string>",
      "last_name": "<string>",
      "email": "<string>",
      "image": "<string>",
      "total_calls": 123,
      "connected_calls": 123,
      "connection_rate": 123,
      "conversations": 123,
      "conversation_rate": 123,
      "avg_dials_day": 123,
      "total_duration": 123,
      "meetings_set": 123,
      "data_quality": 123
    }
  ],
  "page": 123,
  "limit": 123,
  "next": 123,
  "prev": 123
}
Returns call metrics grouped by SDR (Sales Development Representative) with pagination. Use this endpoint to analyze individual user performance.

Query Parameters

  • start_date (required, date): Start date for the analytics period (ISO 8601 format).
  • end_date (required, date): End date for the analytics period (ISO 8601 format).
  • user_ids (optional, array of strings): Filter by specific user IDs.
  • disposition_ids (optional, array of numbers): Filter by disposition IDs (1-14).
  • page (optional, number): Page number (default: 1).
  • limit (optional, number): Items per page (default: 10, max: 100).
  • search (optional, string): Search by SDR name or email.

Response

Returns a paginated list of SDR performance metrics. Metrics per SDR:
  • _id - User ID
  • first_name - SDR first name
  • last_name - SDR last name
  • email - SDR email
  • image - Profile image URL
  • total_calls - Total calls made
  • connected_calls - Connected calls
  • connection_rate - Ratio of connected to total calls (0-1)
  • conversations - Meaningful conversations
  • conversation_rate - Ratio of conversations to total calls (0-1)
  • avg_dials_day - Average dials per active day
  • total_duration - Total call duration in seconds
  • meetings_set - Number of meetings set
  • data_quality - Data quality ratio (0-1)

Authorizations

x-api-key
string
header
required

Query Parameters

start_date
string<date>
required

Start date for the analytics period

end_date
string<date>
required

End date for the analytics period

user_ids
string[]

Filter by specific user IDs

disposition_ids
integer[]

Filter by disposition IDs (1-14)

page
integer
default:1

Page number

Required range: x >= 1
limit
integer
default:10

Items per page

Required range: 1 <= x <= 100

Search by SDR name or email

Response

200 - application/json

SDR performance retrieved successfully

totalCount
integer
required
data
object[]
required
page
integer
required
limit
integer
required
next
integer | null
prev
integer | null