Get a rules-of-engagement policy
Returns one policy with its scenario rules, its reactions (outcome_rules) and whether it is the team default.
sequence_count is only on the list. A policy on another team returns 404. Counts against the Sequencer reads rate limit.
rules) and reactions (outcome_rules).
Good to know
- To change one rule, read the policy, edit the rule in the list, and send the whole list back with Update a rules-of-engagement policy. Keep each rule’s
id. sequence_countis only on List rules-of-engagement policies.
Authorizations
Team-scoped API key generated in the Salesfinity dashboard under Settings → Connections → API & Webhooks. A missing or invalid key returns HTTP 403.
Path Parameters
24-character policy id.
Response
The policy.
A rules-of-engagement policy.
24-character hexadecimal id.
"507f1f77bcf86cd799439011"
Team id.
Unique on the team.
The policy every sequence that names none of its own runs under. Exactly one per team.
How old a contact's stored CRM data may be, in hours, before a CRM-backed rule refreshes it.
Scenarios, in evaluation order.
Reactions.
Only on GET /v2/sequencer/policies: sequences running under this policy. The default also counts every sequence that names no policy.
Who created it. Absent on the default policy the team started with.
Who changed it last.