Get a step
Returns one step. The step must belong to the sequence in the path; a step id from another sequence returns 404. Counts toward the Sequencer reads rate limit.
Example
open_count, reply_count and the rest) count events, not people, and are
rebuilt every 15 minutes. On an email step with several templates, compare the variants with each
template’s own counters on Get an email template.Authorizations
Team-scoped API key generated in the Salesfinity dashboard under Settings → Connections → API & Webhooks. A missing or invalid key returns HTTP 403.
Path Parameters
24-character sequence id.
24-character step id.
Response
The step.
One step of a cadence.
24-character hexadecimal id.
"507f1f77bcf86cd799439011"
The sequence the step belongs to (24-character id).
"507f1f77bcf86cd799439011"
The team that owns the step (24-character id).
1-based position in the cadence. Steps run in this order; change it with PUT /v2/sequencer/sequences/{sequence_id}/steps/reorder.
auto_email sends an email on its own. manual_email creates a task with the email drafted from a template, for the rep to edit and send. call creates a call task. task creates a to-do. Tasks go to the rep who owns the enrollment.
auto_email, manual_email, call, task On an interval sequence: seconds to wait after the previous step finished (an email sent, or a task completed or skipped) before this step comes due. For the first step, the wait after enrollment. Absent on a date sequence.
On a date sequence: when the step comes due. Absent on an interval sequence.
The step's name. On a call or task step it can hold variables, and titles the task the step creates, filled in for that contact.
Email steps: true starts a new email thread with this step's template subject; false replies in the previous email's thread, so the template's subject is not sent. The first email step always starts a thread.
Note for the rep, filled in for each contact on the task the step creates. It can hold variables.
Priority copied onto the task the step creates. Defaults to medium.
high, medium, low Seconds after the task is created (when the step comes due) at which a still-open task expires and the enrollment moves on to the next step. Absent means tasks wait indefinitely.
Email steps: the templates to pick from, by weight. Empty for call and task steps.
Call steps only: the call purpose set on the step. Absent when none is set.
The step's AI personalization settings: enabled, instructions and review (auto or rep). Absent when personalization was never set.
Number of deliveries from this step, counted as events. Rebuilt every 15 minutes.
Number of opens from this step, counted as events. Rebuilt every 15 minutes.
Number of link clicks from this step, counted as events. Rebuilt every 15 minutes.
Number of replies from this step, counted as events. Rebuilt every 15 minutes.
Number of bounces from this step, counted as events. Rebuilt every 15 minutes.
Number of opt-outs from this step, counted as events. Rebuilt every 15 minutes.
Number of failed sends from this step, counted as events. Rebuilt every 15 minutes.
Times this step ran and produced work: emails sent plus tasks created. Rebuilt every 15 minutes.
When the step was created.
When it last changed.