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GET
/
v1
/
scored-calls
/
{id}
cURL
curl --request GET \
  --url https://client-api.salesfinity.co/v1/scored-calls/{id} \
  --header 'x-api-key: <api-key>'
{
  "data": {
    "_id": "<string>",
    "insight": {
      "total_score": 123,
      "lead": {
        "function": "<string>",
        "tech_stack_mentioned": [
          "<string>"
        ],
        "current_vendor": "<string>",
        "fit_score": 123,
        "is_decision_maker": true,
        "is_correct_persona": true,
        "pain_point_resonated": true,
        "is_qualified_meeting": true,
        "is_likely_to_buy": true,
        "prospect_lifecycle_stage": [
          "<string>"
        ]
      },
      "messaging": {
        "value_prop_resonated": [
          "<string>"
        ],
        "objection_outcome": [
          "<string>"
        ],
        "emotional_triggers": [
          "<string>"
        ],
        "recommendation_to_nail_messaging": "<string>"
      },
      "targeting_feedback": {
        "persona_fit": "<string>",
        "industry_fit": "<string>",
        "persona_seniority": "<string>",
        "title_relevance": "<string>",
        "data_quality_issue": [
          "<string>"
        ],
        "future_follow_up_needed": true,
        "follow_up_reason": [
          "<string>"
        ]
      },
      "metadata": {
        "duration_sec": 123,
        "asr_confidence_avg": 123,
        "audio_features_available": true,
        "talk_listen_ratio_rep": 123,
        "total_questions": 123,
        "open_question_ratio": 123,
        "interruptions_by_rep": 123,
        "core_pitch_duration_sec": 123,
        "estimated_wpm_rep": 123,
        "objections_detected": [
          "<string>"
        ]
      },
      "facets": {
        "intro": {
          "score": 123,
          "weight_pct": 123,
          "explanation": "<string>",
          "insufficient_evidence": true,
          "evidence": [
            {
              "start_sec": 123,
              "end_sec": 123,
              "text": "<string>"
            }
          ]
        },
        "discovery": {
          "score": 123,
          "weight_pct": 123,
          "explanation": "<string>",
          "insufficient_evidence": true,
          "evidence": [
            {
              "start_sec": 123,
              "end_sec": 123,
              "text": "<string>"
            }
          ]
        },
        "pitch": {
          "score": 123,
          "weight_pct": 123,
          "explanation": "<string>",
          "insufficient_evidence": true,
          "evidence": [
            {
              "start_sec": 123,
              "end_sec": 123,
              "text": "<string>"
            }
          ]
        },
        "tonality": {
          "score": 123,
          "weight_pct": 123,
          "explanation": "<string>",
          "insufficient_evidence": true,
          "evidence": [
            {
              "start_sec": 123,
              "end_sec": 123,
              "text": "<string>"
            }
          ]
        },
        "objection_handling": {
          "score": 123,
          "weight_pct": 123,
          "explanation": "<string>",
          "insufficient_evidence": true,
          "evidence": [
            {
              "start_sec": 123,
              "end_sec": 123,
              "text": "<string>"
            }
          ]
        },
        "cta": {
          "score": 123,
          "weight_pct": 123,
          "explanation": "<string>",
          "insufficient_evidence": true,
          "evidence": [
            {
              "start_sec": 123,
              "end_sec": 123,
              "text": "<string>"
            }
          ]
        }
      },
      "gaps": {
        "skill": 123,
        "playbook": 123,
        "rationale": "<string>"
      },
      "coaching": {
        "top_wins": [
          "<string>"
        ],
        "top_opportunities": [
          "<string>"
        ],
        "suggested_drills": [
          {
            "facet": "<string>",
            "assignment": "<string>"
          }
        ]
      }
    },
    "type": "call",
    "call_log": {
      "_id": "<string>",
      "contact": {},
      "recording_url": "<string>",
      "duration": 123
    },
    "user": {
      "_id": "<string>",
      "email": "<string>",
      "first_name": "<string>",
      "last_name": "<string>"
    },
    "createdAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z"
  }
}
Retrieves a single scored call by its ID, including the full AI-generated insight with scoring facets, lead qualification, and coaching recommendations.

​
Path Parameters

  • id (required, string): Scored call ID

​
Response

Returns the scored call object matching the given ID, or 404 if not found. 
{
  "data": {
    "_id": "507f1f77bcf86cd799439011",
    "insight": {
      "total_score": 78,
      "lead": {
        "function": "Sales",
        "tech_stack_mentioned": ["Salesforce", "Outreach"],
        "current_vendor": "Competitor Inc",
        "fit_score": 85,
        "is_decision_maker": true,
        "is_correct_persona": true,
        "pain_point_resonated": true,
        "is_qualified_meeting": true,
        "is_likely_to_buy": false,
        "prospect_lifecycle_stage": ["solution_aware"]
      },
      "messaging": {
        "value_prop_resonated": ["efficiency", "time_savings"],
        "objection_outcome": ["handled"],
        "emotional_triggers": ["frustration_with_current_tool"],
        "recommendation_to_nail_messaging": "Lead with ROI data specific to their industry"
      },
      "targeting_feedback": {
        "persona_fit": "excellent",
        "industry_fit": "good",
        "persona_seniority": "vp",
        "title_relevance": "good",
        "data_quality_issue": [],
        "future_follow_up_needed": true,
        "follow_up_reason": ["renewal"]
      },
      "metadata": {
        "duration_sec": 245,
        "asr_confidence_avg": 0.92,
        "audio_features_available": true,
        "talk_listen_ratio_rep": 0.45,
        "total_questions": 8,
        "open_question_ratio": 0.625,
        "interruptions_by_rep": 1,
        "core_pitch_duration_sec": 35,
        "estimated_wpm_rep": 155,
        "objections_detected": ["budget"]
      },
      "facets": {
        "intro": {
          "score": 85,
          "weight_pct": 10,
          "explanation": "Strong permission-based opener",
          "insufficient_evidence": false,
          "checks": {
            "permission_opener_used": true,
            "opener_length_sec": 12,
            "time_to_opener_sec": 3,
            "improvement_recommendation": "Consider a more personalized opener"
          }
        },
        "discovery": {
          "score": 72,
          "weight_pct": 25,
          "explanation": "Good question quality but missed timing topic",
          "insufficient_evidence": false,
          "metrics": {
            "total_questions": 8,
            "open_question_ratio": 0.625,
            "improvement_recommendation": "Ask about timeline and decision process",
            "topic_coverage": ["pain", "current_tools"]
          }
        },
        "pitch": {
          "score": 80,
          "weight_pct": 20,
          "explanation": "Well-tailored pitch to discovery findings",
          "insufficient_evidence": false,
          "metrics": {
            "core_pitch_duration_sec": 35,
            "tailored_to_discovery": true,
            "improvement_recommendation": "Include a customer success story",
            "outcome_keywords": ["efficiency", "save_time"]
          }
        },
        "tonality": {
          "score": 75,
          "weight_pct": 15,
          "explanation": "Good pace, minor filler word usage",
          "insufficient_evidence": false,
          "metrics": {
            "estimated_wpm": 155,
            "interruptions_by_rep": 1,
            "filler_density_per_min": 2.1,
            "improvement_recommendation": "Reduce filler words"
          }
        },
        "objection_handling": {
          "score": 70,
          "weight_pct": 15,
          "explanation": "Addressed budget objection but no follow-up probe",
          "insufficient_evidence": false,
          "metrics": {
            "objections_detected": ["budget"],
            "followup_probe_present": false,
            "resolution_check_present": true,
            "improvement_recommendation": "Add a follow-up question after handling objections"
          }
        },
        "cta": {
          "score": 82,
          "weight_pct": 15,
          "explanation": "Clear CTA with specific time offered",
          "insufficient_evidence": false,
          "metrics": {
            "cta_attempted": true,
            "cta_type": "meeting",
            "specific_time_offered": true,
            "improvement_recommendation": "Confirm next steps via email",
            "outcome": "accepted"
          }
        }
      },
      "gaps": {
        "skill": 25,
        "playbook": 15,
        "rationale": "Discovery needs more depth on timing and decision process"
      },
      "coaching": {
        "top_wins": ["Strong opener", "Good pitch tailoring"],
        "top_opportunities": ["Deeper discovery", "Objection follow-up probes"],
        "suggested_drills": [
          {
            "facet": "discovery",
            "assignment": "Practice SPIN questions for uncovering timeline"
          }
        ]
      }
    },
    "call_log": {
      "_id": "507f1f77bcf86cd799439022",
      "contact": {
        "first_name": "John",
        "last_name": "Doe",
        "company": "Acme Corp"
      },
      "recording_url": "https://recordings.example.com/call_abc123.mp3",
      "duration": 245
    },
    "user": {
      "_id": "507f1f77bcf86cd799439033",
      "first_name": "Jane",
      "last_name": "Smith",
      "email": "[email protected]"
    },
    "type": "call",
    "createdAt": "2024-01-15T14:33:00.000Z",
    "updatedAt": "2024-01-15T14:33:00.000Z"
  }
}

Authorizations

​
x-api-key
string
header
required

Path Parameters

​
id
string
required

Scored call ID

Response

Scored call retrieved successfully

​
data
object