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Your LinkedIn messages sit in the same panel as your dialer, one tab away. You clear replies faster with the keyboard, and you never lose your place in a call list to go check LinkedIn. Before you start: install Salesfinity Anywhere, sign in to Salesfinity, and be signed in to LinkedIn in Chrome.

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Open the inbox

1

Keep a LinkedIn tab open

The inbox works through the LinkedIn tab you are already signed in to. If no LinkedIn tab is open, the inbox shows Connect Your Inbox. Click Open Inbox to open one.
2

Switch to Inbox

At the top of the panel, click Inbox. Click Dialer to go back. You can also press Alt+Shift+I (Option+Shift+I on a Mac) to switch.
3

Work your conversations

Open a conversation, reply, and move to the next. If you have Sales Navigator, those messages show up in the same list.
The inbox keeps your place while you dial. A call, or a number you clicked on a page, always brings the panel back to Dialer.

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What you can do

Reply in more ways

Type a reply, attach a file, record a Voice note or a Video message, or send a meme.

Undo a send

Every message waits five seconds before it goes, so you can take it back.

Snooze and follow up

Hide a conversation until later, or set a reminder to follow up.

Schedule a message

Write now and pick a time to send with Schedule Send.

Labels, notes and pins

Sort conversations with your own labels, keep private notes, and pin the ones that matter.

Snippets

Save replies you send often and insert them in a couple of keystrokes.
Scheduled messages send through your open LinkedIn tab. Keep Chrome running with a LinkedIn tab open at the time you picked, or the message will not go out.

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Keyboard shortcuts

Press ? in the inbox to see the full list. The ones you will use most:

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Good to know

In this Chrome profile only. They do not sync to Salesfinity or to other computers, and your teammates cannot see them.
No. The inbox reads and sends your own messages through LinkedIn. It does not copy them into Salesfinity or your CRM.
Only messages you scheduled. Everything else happens when you click or press a key.

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Next steps

Call any number on any page

Found a number in a LinkedIn conversation? Highlight it and right-click to call.

Fix common problems

An empty inbox, a sign-in prompt, or a message that did not send.