- Work email — the address at the person’s current employer. Use it for outbound sequences and CRM records.
- Personal email — a non-corporate address. Useful for recruiting and for reaching people who have changed jobs.
Where it runs
What happens during a lookup
1
The request is accepted
You get back a request ID with a status of pending. The lookup runs in the background; nothing
waits on it.
2
The address is looked up
Salesfinity’s data network searches for an address of the requested type. If none can be found
for that person, the lookup resolves as not found rather than returning a guess.
3
The result is delivered
The status becomes completed with the address, or not found. In the app the row or contact
updates in place. Through the API you poll the request ID, or Salesfinity POSTs the result to
the callback URL you supplied, retrying up to three times if your endpoint does not answer.
Credits
An email lookup costs one credit only when an address is found. Not-found results are free. Work and personal lookups on the same person are two lookups and can cost two credits. Email and phone enrichment share one credit pool; see credits.Tips
- Give the companion the type you want. “Find work emails for this table” is unambiguous; “find emails” defaults to work.
- For a large table, enrich once and reuse. Results are stored on the row, so the table keeps its addresses when you come back to it.
- If you own the contact record elsewhere, use the API with a callback so your system is updated the moment the address is found.